Responsible Gaming

At Bonza Spins Casino, we support a balanced approach to gambling. Casino games should be treated as entertainment, not as a way to make money or solve financial problems. This page explains practical steps for keeping gambling within your limits, recognising when it may be becoming difficult to control and finding further support when needed.

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Gambling should remain entertainment

Gambling involves risk and outcomes are determined by chance. There is no guaranteed strategy for winning, and past results do not predict future results. A game that has not produced a win for some time is not necessarily more likely to win next, and a previous win does not improve the odds of a future result. Every wager should be made with the understanding that the money may be lost.

Page contents

Gambling should remain entertainment Tools and limits for safer play Recognising signs of gambling harm Support, account safety and our responsibilities

Only gamble with money you can afford to lose after essential costs have been covered. Gambling should never take priority over rent or mortgage payments, food, utilities, transport, education, medical expenses or other financial commitments. It should also not be funded through borrowing, credit intended for everyday needs or money set aside for another purpose.

Set a personal budget before you begin and decide how much time you are comfortable spending. Once your budget or time limit has been reached, stop playing. Treat your limit as a firm boundary rather than an amount that can be increased during a session. Keeping a record of deposits, wagers, wins and losses can help you maintain an accurate view of your gambling activity.

Gamble for recreation, not as a source of income.
Decide on a spending limit before opening a game.
Set a time limit and take regular breaks.
Avoid gambling when upset, stressed, tired or affected by alcohol or other substances.
Never chase losses by increasing your stakes or playing for longer.
Do not borrow money or sell possessions to continue gambling.
Keep gambling separate from household and essential expenses.
Remember that promotions, offers and bonuses do not remove the risk of loss.

Tools and limits for safer play

Practical limits can make it easier to keep gambling within your plans. Depending on the features available on your account, you may be able to set or request controls relating to deposits, wagering, losses, session time or account access. Review the available settings carefully and choose limits that reflect your own budget, not the amount you hope to win.

Deposit and spending limits

A deposit limit can help restrict the amount added to an account over a selected period. A spending or loss limit may provide an additional way to monitor activity. These tools are most effective when chosen before gambling begins. Consider setting a conservative limit and avoiding changes made in response to a loss or a strong urge to continue.

Time reminders and breaks

Time can pass quickly during online play. If available, use reminders, session limits or planned breaks to interrupt extended sessions. Stand up, move away from the device and do something unrelated to gambling. A break can help you assess how long you have played and whether continuing still fits your original plan.

Self-exclusion and account restrictions

If you feel that taking a break is not enough, consider requesting a temporary or longer-term restriction on access to your account, where this option is available. Self-exclusion is a serious step intended to support people who want to stop gambling. Read the applicable information carefully, including how the restriction works and what other steps may be helpful.

Do not create another account, use another person’s account or ask someone else to gamble on your behalf while a restriction is in place. Keep your login details private and do not allow other people, particularly children, to access your account or payment methods. Account controls should be used alongside personal support and, where appropriate, professional advice.

Recognising signs of gambling harm

Gambling can become difficult to manage gradually. A single sign does not provide a diagnosis, but repeated or increasing concerns are a reason to pause and seek support. Be honest with yourself about how gambling affects your money, time, relationships, work, study, sleep and mood.

Spending more time or money gambling than you intended.
Trying to win back money after a loss, often called chasing losses.
Increasing the amount of a wager to experience the same excitement.
Feeling restless, irritable or distressed when trying to reduce or stop.
Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
Hiding gambling activity, deposits, losses or account statements from family or friends.
Borrowing money, using credit or missing bills because of gambling.
Selling belongings or taking money from savings to continue playing.
Gambling to escape stress, sadness, loneliness, anxiety or other difficult feelings.
Arguing with people close to you because of gambling.
Neglecting work, study, health, family responsibilities or social activities.
Continuing to gamble despite knowing that it is causing financial or personal harm.

If any of these signs sound familiar, stop gambling for now and take practical action. Do not try to recover losses through further play. Review your recent transactions, secure access to your account and payment methods, and speak with someone you trust. A financial counsellor or gambling support professional can help you make a plan without judgement.

A simple pause plan

Stop playing and do not make another deposit while you decide what to do next.
Use any available account restriction, break or self-exclusion option that suits your circumstances.
Tell a trusted person what is happening and ask them to help you stay accountable.
List essential bills, debts and available funds so that your financial position is clear.
Remove saved payment details and reduce easy access to gambling applications or websites where appropriate.
Contact an Australian gambling support service, financial counsellor or qualified health professional for guidance.

Support, account safety and our responsibilities

You do not need to wait until a problem becomes severe before asking for help. Australian gambling support services can provide confidential information, counselling and practical guidance for people who gamble, as well as family members and friends affected by someone else’s gambling. Financial counselling may also help with budgeting, debts and communication with creditors.

If gambling is affecting your mental health, speak with a qualified health professional or an appropriate Australian support service. If you or another person is in immediate danger, contact the relevant emergency service in your location. Support is available for people who are worried about their own gambling and for those supporting a family member, partner, colleague or friend.

Bonza Spins Casino expects account holders to provide accurate information and to use an account only for themselves. Gambling is intended for adults who are legally permitted to participate in their location. Children and other people who are not permitted to gamble must not access the service. Parents and carers should use device, payment and account security settings to help prevent unauthorised access.

Please keep your account credentials confidential, use a strong password and sign out on shared devices. Tell us through the available support channels if you believe your account has been accessed by someone else or if you need help applying an account restriction. We may ask for information needed to protect your account and apply relevant safer gambling or legal requirements.

Our responsible gambling approach may include providing information, making safer play features available where applicable, reviewing account activity when concerns arise and responding to requests for limits or exclusion in line with applicable requirements. These measures cannot guarantee that gambling will be harmless, and they do not replace personal budgeting or professional support.

We may update responsible gambling information, tools and processes from time to time. Any account restrictions, self-exclusion arrangements, verification steps and service conditions are subject to the applicable terms and requirements. Read those details carefully before using an account, and contact support through the available channels if you need clarification.

Safer gambling is a shared responsibility. We encourage you to make informed decisions, take regular breaks, set limits before playing and seek help early if gambling no longer feels enjoyable or manageable. There is no need to face gambling concerns alone.